Software & Hi-Tech

Technology is only as good as the experience it enables.

Deliver exceptional end-to-end customer experiences while increasing the value of your products and services with process transformation from GLB. From leveraging analytic insights and unlocking operational improvements to solving complex service and support issues, we help leaders in technology drive adoption, increase loyalty, and deliver new sources of revenue.

We Serve

Online Companies

Solutions that help e-businesses develop, commercialize, monetize and evolve their digital operations.

Software Vendors

We specialize in designing, building, testing, refining and maintaining applications. We can also help you transition to the…

High-Tech Manufacturers

We help high-tech manufacturers take on complex, transformational business process and product engineering initiatives.

Solutions

Application Services

A full range of services from application, testing and maintenance through deployment, upgrades and consulting.

Our Thinking

Apaq Technology Launches “Thermal Imaging Thermometer” To Safeguard Business Resumption For Malaysian

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In order to support Malaysia's fight against COVID-19 epidemic and safeguard the conditional busines...

吉隆科技推出“防疫神器” 热成像人体测温仪 – 为安全复工保驾护航

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吉隆坡5月5日讯:大马吉隆科技有限公司为支持马来西亚抗击新冠疫情,保障大马企业安全复工,特地率先引进海康威视最新产品-热成像体温检测仪设备。  该套检测设备带有最新人工智能(AI)科技的100套热成像...

Results

Resolving Growing User Support Demands

For a global software provider, we supplied the people and skills to handle lower-priority application support requests among its roughly 7,000 end users around the world. Our client accomplished this by establishing an SLA guaranteed to resolve 90% of support issues within seven days, thanks to planning and reporting tool that helps IT service managers cross-train team members and generate reports.